Agilent IntuiLink 4395A/4396B/4294A
Connectivity Software for Agilent 4395A/4396B/4294A
Frequently Asked Questions and Trouble Shooting Guide
for Version 1.0
Copyright (c) Agilent Technologies 2003
Contents:
"Not Enough Memory" error in Excel 97
Why does the ToolBar pop up
in Outlook?
Why do I get a message
when I open Word XP that says that the macros in this project are disabled?
Why
does Microsoft Office think I have changed my document or workbook?
RS-232/LAN Communications
Windows 95 and Agilent SICL
F.01.01 and Earlier
Windows 95 and Agilent SICL
'Options' Menu
HP I/O Libraries version H.01.02
Installation order
"Not Enough
Memory" error in Excel 97
You might get a
"Not Enough Memory" error in Excel if you create too many charts with
the "get repeated measurement" option. It usually fails on the 62nd
chart. The error is related to automatic scaling of fonts in Excel. There
is a MS Knowledge base article about this problem in Excel: Q168650 that states
it is fixed in Excel SR-2, but it is not fixed.
To resolve the
problem, you can add an entry to the registry that disables automatic font
scaling for charts.
WARNING: Using Registry Editor incorrectly can cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry Editor can
be solved. Use Registry Editor at your own risk.
To do this:
- Quit all running programs
- Click the Start button, and then click Run.
- In the Open box, type regedit, and then click OK.
- Go to the following registry subkey (folder):
HKEY CURRENT USER\Software\Microsoft\Office\8.0\Excel\Microsoft Excel
- Point to New on the Edit menu, and then click String Value. Type AutoChartFontScaling, and then press ENTER.
- Click Modify on the Edit menu. Type 0, in the Value Data box, and then click OK.
- Click Exit on the File menu to quit the Registry Editor
Why does the ToolBar pop up in Outlook and how can I remove it?
If Microsoft
Word is your designated editor, then the toolbar will appear in Outlook when
the editor is invoked.
You cannot
remove the toolbar, but you can dock it and it will stay docked. It will not
affect Outlook.
Why do I get a message when I open Word XP that says that the macros in this project are disabled?
Microsoft Word
XP uses security features to protect against macro viruses. In order to use the
toolbar in Word XP, you must change the setting of the Macro Security.
To change the
Macro Security setting, in Word click on the TOOLS menu, choose OPTIONS, click
on the Security tab, and then click on the Macro Security button. Change the
setting from HIGH to either MEDIUM or LOW.
Changing the
setting to MEDIUM will result in a message box appearing everytime Word is
started asking whether you want to enable or disable macros, to which you
should enable them in order to use the toolbar.
Changing the
setting to LOW will result in no macro warnings when Word is started and the
toolbar will be functional.
Why does Microsoft
Office think I have changed my document or workbook?
When you click
the 4395 toolbar, a reference to a control is embedded in your Microsoft Excel
workbook or your Microsoft Word document. [We embed the control in order to
persist certain settings within your workbook or document -- such as captured
instrument states and remembering if the instrument is connected.] Excel and
Word interpret almost any interaction with our control as a potential change to
your file, even if no change actually occurred. Merely loading a workbook or
document containing a reference to our control is interpreted as a change to
the workbook or document you just loaded.
If you attempt
to close a workbook or document without saving it, Excel or Word will prompt
you to save the file, believing it has been changed.
There is no
known workaround for this problem.
Connecting a
4395A/4396B/4294A analyzer to a personal computer via RS-232, LAN is not
recommended nor supported.
Windows 95 and Agilent
SICL F.01.01 and Earlier
Windows 95
32-bit Agilent SICL and VISA versions F.01.01 and earlier will, by default,
yield the CPU during I/O operations. Agilent IntuiLink requires that the CPU
not be yielded during I/O operations. This is the default operation for Agilent
SICL versions F.01.02 and later.
For Agilent SICL versions F.01.01 and earlier, add a registry entry which
instructs SICL not to yield during I/O operations.
Add the following key:
"HKLM/Software/Hewlett-Packard/SICL/CurrentVersion/Options"
Under this key, add a string entry "Yield" with a value
"false".
To get an updated
I/O library, go to the web site www.agilent.com
and search for the words "io libraries download". Download and
install the latest version available.
Back to Top
Windows 95 and Agilent
SICL 'Options' Menu
In the I/O
Configuration program, the following selections are available in the 'Options'
menu:
SICL Yield (Win95 only)
- False (Default) * SICL does not yield the CPU during I/O
- True * SICL yields the CPU during I/O
Note: SICL Yield must be 'False' for proper operation of some Plug&Play
drivers. This will prevent a potential deadlock from within a Windows message handler.
HP I/O Libraries Version H.01.02 Installation Order
When installing
the Agilent IntuiLink 4395A/4396B/4294A software, Agilent recommends that
either Agilent or National Instruments GPIB I/O (VISA) software be installed
beforehand. If an older, HP-branded version of the Agilent I/O Libraries will
be installed, do so prior to installing the Agilent IntuiLink
4395A/4396B/4294A software. If you find that you have installed the HP I/O
Libraries version H.01.02 after installing the IntuiLink
4395A/4396B/4294A software and the IntuiLink 4395A/4396B/4294A does not detect
any instruments, follow the following guidelines for rectifying the situation:
Download the
latest version of the Agilent I/O
Libraries and upgrade.
OR
Perform the
following sequence in the order listed.
- Uninstall the HP I/O Libraries version H.01.02
- Uninstall the Agilent IntuiLink 4395A/4396B/4294A software
- Re-install the HP I/O Libraries version H.01.02
- Re-install the Agilent IntuiLink 4395A/4396B/4294A software